INQUIRIES? CALL:
416-538-4704
Call our Customer Service Hot Line for questions about merchandise,
price, delivery, order status or anything else you may need to
know. Call Monday through Saturday 9 AM to 5:30 PM CST.
TO ORDER - CALL TOLL FREE: 1-877-2-SONIES or 416-538-4704
Our friendly order takers will make it easy to shop. Have your
completed order form and your credit card (American Express, Master Card, JCB or Visa) on hand.
SHIPPING AND HANDLING:
Due to unanticipated demand, we may not have your entire order
available for shipment. When this occurs, we ship the available portion only,
you may then re-order the missing items at a later time. Shipping and handling
are charged one time, up front, for the entire order. Merchandise
charges will only be made on your credit card for the merchandise
shipped. Canadian shipments are sent via Canada Post Expedited Service or UPS
Standard Service, which ever is
less expensive. US shipments are sent via UPS ground service (we pay all duties
and taxes).
International Customer orders are shipped via Canada Postal Airmail Service
to save you money. Although other courier companies such as UPS and Federal
Express do a fine job, they are not very cost competitive for our overseas
clients.
All orders are confidential, and are shipped in a plain,
discreet box or padded envelope for your privacy.
GUARANTEE:
If you are not satisfied with your purchase, return any unworn
or undamaged
item(s) for credit or exchange (shipping and handling charges are
not refundable). Send your package to us via insured and prepaid post (for your protection and to ensure prompt delivery).
**See Below**
HOW TO EXCHANGE OR RETURN MERCHANDISE:
Orders may only be returned subsequent to obtaining a Return Authorization
(RA) number by contacting Sonie's Creations® via Telephone or E-mail. Only,
unworn or undamaged items is returnable for credit or exchange within 5 days from the
date product is received (Shipping & Handling Charges are NOT REFUNDABLE).
Items must be in resalable condition, otherwise exchange will be forfeited at Sonie's Creations® discretion..
Once
you have obtained an RA#, make a note detailing your
request on your original Sales Receipt and enclose it with the item (s)
to be returned and send to:
| attn: RA Department |
| Sonie's Creations® |
| 1006 Bathurst Street |
|
Toronto, ON M5R 3G7 |
| Canada |
Send your package to us via insured and prepaid post (for your
protection and to ensure prompt delivery).
WE PROTECT YOUR NAME!
We do not sell or rent our mailing list to anyone!
PRICES:
Prices are subject to change.
We hope to see or hear from you soon! Enjoy our unique fashions!
Copyright & DisclaimerCOPYRIGHT All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Sonie's Creations® or its content suppliers and protected by Canadian and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Sonie's Creations® and protected by Canadian and international copyright laws. All software used on this site is the property Sonie's Creations® or its software suppliers are protected by CANADIAN and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.
Trademarks
Sonie's Creations® graphics, logos, and service names are trademarks of Sonie's Creations®. Sonie's Creations® trademarks may not be used in connection with any product or service that is not Sonie's Creations®, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sonie's Creations®.
Applicable Law
This site is created and controlled by Sonie's Creations® in the Province of Ontario, Canada. As such, the laws of the Province of Ontario and Canada will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.
Copyright © 2010 Sonie's Creations®. All Rights Reserved.
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